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Democratic Life
Administration and Finance
Citizen services
Environment
Urbanism
Activities, Recreation and Culture
Public safety
Alerts and emergencies
Citizen Alerts
The Municipality of Bolton-Est has implemented a new mass alert system. This system will allow the Municipality to quickly disseminate important information to citizens, such as postponed collections or planned roadworks, as well as alerts in case of emergencies.
You can receive these alerts via email, SMS, or automated phone call.
To receive the alerts, subscribe to our citizen portal now.
Emergency Contacts
Dial 911 if you are a victim or witness of an emergency situation, such as a fire, theft, accident, cardiac arrest, etc.
Police
The police service in Bolton-Est is provided by the Sûreté du Québec.
- To contact the service: 819 868-3666
- Emergency: 310-4141
Fire
The fire protection service is provided by the municipalities of Eastman and Austin. First responder services are also handled by the Austin firefighters.
Austin
- Telephone:819 847-1943
- Email:incendie@municipalite.austin.qc.ca
Eastman
- Telephone:450 297-9956
- Email: securiteincendie@eastman.quebec
Échec aux crimes
To report a crime: 1 800 711-1800
S.O.S. Poaching
If you witness an act of poaching, report it to a wildlife protection officer by contacting S.O.S. Poaching via email at centralesos@mffp.gouv.qc.ca or by phone at 1 800 463-2191.
Hydro-Québec
To check service status or report an ongoing outage: 1 800 790-2424
To report vegetation too close to power lines:
Estrie Animal Protection Society (SPA)
Telephone: 819 821-4727
Info-Transports
To check the status of the road network: 511
Animals
Pets
The SPA de l’Estrie has been mandated by the Municipality to ensure compliance with municipal regulations regarding animals and to be present for citizens, whether they own pets or not.
To contact the organization: 819 821-4727
For any emergency outside SPA's opening hours, you can contact the police service, which will communicate with the organization's officials upon receiving your call.
Don't forget to obtain a license for your pet!
According to municipal regulations, each citizen is responsible for registering their dogs and cats with the SPA de l’Estrie. You must also cover the annual costs of your pet's license.
Additionally, since March 3, 2020, the registration of all dogs in Quebec is mandatory under the Regulation for the Application of the Dog Control Act.
How to register?
There are two simple ways to register your pet with the SPA de l’Estrie:
- Online on the SPA de l’Estrie website
- By calling during opening hours at 819 821-4727, option 4
For additional information regarding license payments:
Lost or found animal
If you find an animal or lose your own, you can report it online on the SPA de l’Estrie website.
You can also contact 819 821-4727, option 3.
Fire Safety
The Municipality of Bolton-Est has entered into service agreements with the municipalities of Austin and Eastman to ensure fire risk coverage throughout its territory. This complies with the Fire risk coverage plan of the MRC de Memphrémagog.
List of streets served by the Eastman fire service
If your street name does not appear on this list, your residence is served by the Austin fire service.
Permits for open fires or fireworks
For the territory served by Eastman
Two options are available:
- Send a request by email to the following address: securiteincendie@eastman.quebec
- Call 450 297-3440, extension 222
In both cases, the request must be made at least 15 days in advance.
For the territory served by Austin
You must call 819 843-0000 between 8 a.m. and 10 p.m., 7 days a week. (Leave a message)
Excerpts from the regulation on open fires:
- Except for barbecue cooking, it is strictly forbidden to light, have someone light, or allow an open-air fire to be lit without first obtaining a permit from the competent authority.
- Failure to comply with this regulation is punishable by a fine of $250 to $1,000.
- You must provide your name and the exact address of the location where you wish to light an open fire.
Important to know: this permit, which is free, will be granted or denied by a recorded message on the voicemail by the competent authority, depending on the weather conditions of the day. The recording of the request is made to protect the caller and the competent authorities responsible for enforcing the regulation.
Before lighting an outdoor fire, it is also recommended to consult the SOPFEU website to know the fire danger index and the restrictions in effect in the region.
Dry hydrants
Despite its somewhat contradictory name, this type of hydrant consists of a permanently installed empty pipe that allows firefighters to siphon water from a basin. Firefighters thus have access to a water source at all times.
Of course, not every pond can accommodate this type of system. The installation requires that the water source be able to provide an uninterrupted pumping flow of 250 gallons per minute for about two hours.
The fire safety services have six (6) dry hydrants in the territory of Bolton-Est located at the following locations:
- 11, chemin du Lac-Nick (at the Lac Long Pond bridge);
- 169, chemin du Lac-Nick (at Lac Sperling, near chemin des Malards);
- 385, 11e rang (at the corner of chemin Bellevue);
- 193, chemin Mountain (near chemin SugarLoaf Pond);
- 861, route Missisquoi (Duranceau park);
- Chemin Jack-Galvin (at the corner of chemin Bellevue).